TV Mounts
Q: How can I know which TV Mount is suitable to my TV?

A: There are 2 main parameters that need to fit:

1. TV mount declared loading weight - The TV, without its stand, should not weight more than the TV Mount declared weight.

2. Backscreen connection Holes pattern measurements (VESA) - the distance between the 4 Connecting holes, at the TV, should not be larger than what the TV mount support. The MAX VESA pattern, that the TV mount supports appears on the mount specification.

faq vesa

* TV Screen Size - This size is recommended for people who do not know the weight of their TV and the size of the VESA connection holes. The TV Mount is also suitable for larger screens than the recommended size if the weight and holes of the screen match those of the Mount.

Q: What are the VESA holes on the back of the screen?

A: The connection of the mount to the screen is made by 4 screws with millimetric thread (M4/ M6/ M8) that connect to a plate or rails in the mount to 4 matching nuts in the back of the screen in specific standard distances.

 

faq vesa


Most of the screens and monitors are compliant with the VESA standard (Video Electronics Standards Association). The standard provides specific guidelines for the mounting holes placement and screw size.


The following summarizes VESA standard mounting hole patterns that are used today: 75x75mm / 100x100mm / 100x200mm / 200x100 / 200x200mm / 300x300mm / 400x400mm / 600x400mm / 800x400mm.


Check your owners manual for information about the location of the mounting holes.


Check to see if your screen manufacturer states if it is built to the VESA standards. Your manufacturer is the main source of information about the construction of the screen.

Q: The Provided TV connection holes screws are too short

A: The screws provided are suitable for the majority of TVs available. Each screen manufacturer produces different backscreen connection holes sizes and patterns (VESA) so it is impossible to fit all of the different types on the market.

 faq screws tv

 


If none of the connection screws provided with the mount fit your TV, please contact us and we will happily send you the correct screws, free of charge. In order for us to do so Please provide us the following information:

 

1. Barkan TV mount model you have purchased.


2. TV brand & model.


3. The depth from the TV back surface to the end of the connection thread (you can measure this by gently inserting wood/ plastic toothpick, marking the point it is getting out from the backscreen and measuring the distance).


4. Diameter and the threading name of the holes on the back of the screen. Carefully insert the supplied screws and check which one fits accurately into the holes on the back of the screen. Measure its diameter or mark it on the assembly instructions in the product/ the attached picture and send us a photocopy of the relevant section.

 


For immediate solution, please do the above measurements and purchase the screws at any hardware store near your home.

Q: The Provided TV connection holes screws, are too long

A: Be Careful! Do not insert the screws deeper than the thread depth, to avoid damaging your screen.

faq screws tv

 

The screws provided are suitable for the majority of the TVs. Each screen manufacturer produces different backscreen connection holes sizes and patterns (VESA) so it is impossible to fit all of the different types on the market.


If the screws are too long, you can:


1. Add washers to gap the extra length.


2. Measure the length of the screw and the length reaming outside and purchase the shorter screws at any hardware store near your home.

 

 

Q: The tilt mechanism of the mount is tilted downward and can't be fixed in any other angle.

A: Please check:


1. Is there a nut inside each tilt mechanism nut holder?

faq nuts


2. Have you tightened the screws that go inside the tilt mechanism nut, as shown in the assembly instructions?


3. Screen weight does not exceed the mount maximum carrying weight.

Q: At which height should I mount my TV?

A: For the ideal mounting height, first determine the eye level when watching TV.

For example, the viewing height when seated on your couch would be lower compared to the viewing height when sitting on a high kitchen bar-stool. 

The TV should be perpendicular to the eye line of sight. If you want to mount your TV higher, for example in the bedroom, we would advise you to purchase a tilting (TILT) TV mount.

 

faq tilt

Q: At which height should I install my Barkan mount, in order to have the TV placed on the desired height?

A: There are 2 parameters that affect the hanged screen height:

1. The height difference between the mount wall plate & the backscreen connection holes pattern (VESA). On the assembly instruction of each mount you can find the exact height difference.

faq tv center


2. At the majority of screens in the market, the backscreen connection holes pattern (VESA) is not placed at the center of the screen.

faq backscreen vesa

Therefore, the above 2 parameters should be combined together, in order to get the exact position of hanging the mount wall plate, in order to have the screen at the desired height.

Q: On which types of walls can I install Barkan TV mounts?

A: The supplied screws and bolts are only suitable for attaching to walls and ceilings made of standard 10cm/ 4 inch thick conrete or more.

Blocks, wood studs/ joists of minimum depth 10cm/ 4 inch.

(Standard 7cm/ 2/75 inch concrete blocks are suitable for the installation of fixed mounts or full motion mounts carrying electrical appliances weighing a maximum of 25kg)

Do not install on walls and ceilings made of: gypsum board, drywall, light processed blocks, silicate boards/ bricks, a damp wall, weak or very old blocks or wooden panel!

For installation on gypsum or light processed blocks please consult with an authorized installer or appropriate building specialist to install the product.

Q: How can I know that connecting the wall plate to a Wood Stud, will not split the stud, as there are 2 connection screws, that seams to be pretty far from each other and therefore might face the edge of the stud and split it?

A:
• Please make sure you are using the Wood-Stud holes, as there are additional holes on the wall plate, for other kinds of walls (Brick, Concrete etc.)

• The minimum width of standard studs is 1.5". The normal width is 2".

• The horizontal distance of the two upper holes of the wall plate is 0.8" and is the standard horizontal distance of all Barkan products.

• This distance provides stability when moving the mount left or right. If the distance was smaller, moving the mount arm left or right would make the mount unstable on the wall.

• This horizontal distance allows you to connect the holes to the studs without splitting the stud, considering that your wall has the standard American studs of 1.5"x 4" or 2"x4"

Q: When the TV mount is folded, the middle arm appears to be tilted upwards.

A: Barkan TV mounts are designed to carry variety of TV weights.
Since a heavy screen will slightly tilt downward a fully extended mount, the external middle arm has a small angle upward, as a compensation.
We especially designed the mount this way and it is not a quality failure.

Q: When the TV is pulled away from the wall it is not leveled any more.

A: In order to compensate for the decline of the TV when it is mounted, the arm close to the TV is tilted upward by 1°. Thus, once the TV is pulled away from the wall and rotated it might lose its leveling. Therefore we designed the 4 arms that connect to the TV as an easy leveling mechanism to allow leveling the TV at any position.

 

Q: I have an old Barkan mount for CRT TVs, can I adapt it to fit a flat-screen TV?

A: Unfortunately not. Older mounts for CRT TVs can not be converted to fit flat screen TVs. However, we recommend you buy one of our patented, flat / curved TV mounts:

TV Mounts Assortment >

 

Where to Buy >

 

Q: Can I install a Barkan mount outdoors?

A: Outdoor installation will expose the mount to humidity and different weather conditions. As a result, the life span of the mount and the TV will shorten significantly. Barkan mounts are planned to be used indoors and do not include an outdoor protection coatings.

Also, television manufacturers do not guarantee external use of ordinary TVs.

It is possible to install a Barkan mount outdoors but in such a case the warranty will be canceled and TV manufacturer's guarantee should be checked.

 

USB Moodlight for TV
Q: The remote control for model L15 doesn't work

A: Please check all the below actions were performed:


1. You pulled out the seal / plastic card that protects the battery.

faq led plastic


2. The IR sensor, at the unit attached to the TV, is with free sight towards the remote IR transmitter.

faq led ir sensor


3. The battery is placed properly and is not empty.

Q: The LED strip keeps falling off the TV and will not stick.

A: Please check if all the following actions were performed:


1. Wipe the sides of the screen very well from dust and dirt with a moist towel and let it dry.


2. Re-glue the LED strips to the screen.


3. Paste on the top edge of each LED strip, perpendicular (90°) to it, a 2"/ 5 cm long piece of adhesive tape (cello or scotch) with strong adhesive.
The tape strip should be equally prominent on both sides of the LEDs strip.